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Shipping and delivery
Please allow 2–5 business days for processing, followed by 5–10 business days for shipping, depending on your location. That’s an estimated 7–15 business days in total. Customs, public holidays or local disruptions may occasionally affect delivery times.
Yes, we ship worldwide. Some destinations may be temporarily unavailable due to local disruptions or carrier restrictions. Shipping costs and delivery times are shown at checkout. Shipping is free on orders of €90 or more.
Once your order ships, we’ll email you a tracking link. Please allow up to 24 hours for the first tracking updates to appear.
Products and sizing
Fit can vary between styles. Please check the size guide on the product page before ordering. If you prefer a relaxed or oversized fit, consider sizing up.
Yes. Our products are designed to be worn by everyone. Please use the measurements in the size guide to choose the best fit.
You can find the size guide on the product page of each item. Measurements may vary between styles, so please check the guide before ordering.
Returns & Exchanges
Yes. You can request a return within 14 days of delivery. Items must be unworn, unwashed and in their original condition with all tags attached. Return shipping costs are your responsibility. Once your return has been checked and approved, we’ll issue your refund to the original payment method within 1–2 calendar days. Read our full return policy here: Refund Policy.
Yes. You can request a different size of the same item within 14 days of delivery, subject to availability. The item must be unworn, unwashed and in its original condition with tags attached. Return shipping costs are your responsibility.
Please email team@maisondereve.online as soon as possible, ideally within 14 days of delivery. Include your order number, a brief description and clear photos. We’ll review the issue and help arrange an appropriate replacement or refund.
Production & Quality
Orders are prepared carefully after purchase. Processing usually takes 2–5 business days before shipping. You will receive tracking details once your order has been dispatched.
Our prints are made using high-quality techniques designed for durability. With proper care, prints will remain vibrant over time. Natural wear may occur with frequent washing.
Follow the care label inside your garment, as instructions vary by fabric and style. For printed pieces, wash inside out and avoid ironing directly over the print.